Personal Information Protection Policy

Personal Information Protection Policy

Personal Information Protection Basic Policy
Personal information handling method
privacy mark

Personal Information Protection Policy

PP0-T-P101-03

Revised July 14, 2017
Enacted March 7, 2005
Microtec Corporation
Representative Director: Chisato Miyashita

We are fully aware of our social mission regarding the protection of all personal information handled by us in the course of our software contract development work, and we shall comply with all laws and regulations regarding the protection of the rights of the individual and personal information. In addition, we hereby declare that we have established a personal information protection management system to embody the following policies, and that we will make company-wide efforts to continuously improve the system while always being aware of the latest trends in information technology, changes in social demands, and fluctuations in the business environment.

1. Personal information Personal information shall be obtained, used, and provided only to the extent necessary for the Company’s legitimate business operations, employee employment, and personnel management, and shall be handled within the scope necessary to achieve the specified purposes of use, and measures shall be taken to ensure that personal information is not used for purposes other than those specified.

2. We will comply with laws, regulations, national guidelines, and other norms related to the protection of personal information.

3. We will not leak, lose, or destroy personal information. To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual conditions of our business in order to prevent such risks by taking reasonable security measures. In the event of an emergency, we will promptly take corrective measures.

4. To respond to complaints and consultations regarding the handling of personal information. We will respond promptly, sincerely, and appropriately to complaints and consultations regarding the handling of personal information.

5. The personal information protection management system will be reviewed in a timely and appropriate manner in light of changes in the environment surrounding the Company, and improvements will be made on an ongoing basis.

This policy shall be distributed to all employees and made known to them, and shall be made available to anyone at any time by posting it on the Company’s website, pamphlets, etc.

That is all.


【Contact Information】
For inquiries regarding our privacy policy, please contact us at the following address.

3-16-3 Minami-Oi, Shinagawa-ku, Tokyo 140-0013, Japan  

Microtec Corporation Personal Information Inquiry Section

MAIL:Business@microtech.co.jp(Hours of operation: 9:00-17:30*)

* During Saturdays, Sundays, national holidays, the year-end and New Year holidays, and Golden Week, we will respond on the next business day or later.

Personal information handling method

■Personal Information Handling Method

1.Name of Business
Microtec Corporation

2.Name or title of the administrator (or his/her representative), affiliation and contact information
Administrator’s name: Morihiro Ishida, Personal Information Protection Manager Department: Compliance Promotion Office, Microtec Corporation Contact:Business@microtech.co.jp

3. Purpose of use of personal information Purpose of use of personal information

Classification  Purpose of use
 (1) Purpose of use when personal information is obtained directly from documents or other media, including information obtained electronically from websites, e-mails, etc.
  Customer Information or delivery of products, related after-sales service, and sending information on new products and services in the software consignment development business
  Shareholder information For information disclosure, distribution, and contact
  Business partner information For business negotiations and business communications, ordering and billing operations
  Employee information For employee personnel and labor management, business management, health management, and security management
  Personal information of job applicants For contact and managing our recruitment operations
 (2) Purpose of use when personal information is obtained indirectly from documents or other media, including information obtained electronically from websites, e-mails, etc.
  Engineer information For managing engineers in the software development business
  Personal information of applicants for employment For contact and managing our recruitment operations

We will not provide your personal information to third parties except in the following cases

(1) When the person concerned has given consent

(2) When required by law

(3) In the event that the Company is required to do so by law.

(3) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.

(4) Cases in which the provision of personal information is necessary for the improvement of public health or the sound health of children

(4) Cases in which the provision of personal information is especially necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person in question

(5) Cases in which

(5) Cases in which the handling of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of the relevant affairs.

5. Outsourcing the handling of personal information  In order to ensure the smooth execution of our business, we may outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use. In such cases, the Company will select a contractor that is deemed to handle personal information appropriately, and will make necessary arrangements in contracts, etc. to prevent leakage of customers’ personal information by appropriately managing personal information and maintaining confidentiality, and will have the contractor implement appropriate management of personal information.

6. Request for Disclosure of Personal Information  Customers may request the Company to disclose their personal information (notification of purpose of use; disclosure; correction, addition, or deletion of content; suspension of use or deletion; suspension of provision to third parties) by contacting the Company’s inquiry desk. In such cases, we will respond within a reasonable period of time after confirming the identity of the customer. For details of the request for disclosure, etc., please refer to the “Guide to Request Procedures for Personal Information Subject to Disclosure” posted on the Company’s website.

7. Voluntary provision of personal information   Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with our services in an appropriate manner.

8. Acquisition of personal information by methods that are not easily recognizable by the customer  Cookies are used to make it more convenient for customers to visit this site when they return, and do not infringe on the privacy of customers or have any adverse effect on their computers.  The Company’s website uses SSL (Secure Sockets Layer) data encryption for all areas where personal information is input. In addition, we have adopted measures such as installing firewalls to protect information within the site. However, due to the nature of Internet communications, we cannot guarantee complete security. Please understand this in advance.

【Contact Information】
 Inquiries regarding our privacy policy should be directed to the following contact.

 3-16-3 Minami-Oi, Shinagawa-ku, Tokyo 140-0013, Japan  Microtec Corporation Personal Information Inquiry Section  

MAIL:Business@microtech.co.jp(Hours of operation: 9:00-17:30*)

* During Saturdays, Sundays, national holidays, the year-end and New Year holidays, and Golden Week, we will respond on the next business day or later.

We are a business subject to the following authorized personal information protection organization.  (1) Name of authorized personal information protection organization     

Japan Information Processing Development Corporation  

(2) Contact for resolution of complaints     

Personal Information Protection Complaint Consultation Office     

Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan     

TEL: 03-5860-7565        

0120-700-779

Information on Procedures for Requests for Personal Information Subject to Disclosure

When a person or his/her representative makes a request for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of personal information subject to disclosure (hereinafter referred to as “Request for Disclosure, etc.”) held by the Company, the Company will respond to such request within a reasonable scope and timeframe by the following procedures using the request form prescribed by the Company. If we receive a request for disclosure, etc. (hereinafter referred to as a “Request for Disclosure, etc.”), we will respond to the request within a reasonable scope and timeframe by following the procedures below.

1. Request for Disclosure, etc.

Contact for “Request for Disclosure, etc.  

To make a “Request for Disclosure, etc.,” please send the Company’s prescribed request form together with the required documents and handling fee to the following address by postal mail. Office Belmate 7F, 3-16-3 Minami-Oi, Shinagawa-ku, Tokyo 140-0013, Japan Microtec Corporation Personal Information Inquiry Section

MAIL:Business@microtech.co.jp(Hours of operation: 9:00-17:30*)

* During Saturdays, Sundays, national holidays, the year-end and New Year holidays, we will respond on the next business day or later.

2. Request for Disclosure, etc. Documents to be submitted when making a “Request for Disclosure, etc.   To make a “Request for Disclosure, etc.”, please fill in all the prescribed items on the request form (1) and send it by mail with (2) enclosed. Please download the PDF file of the request form, print it out, and fill it in.  

(1) Our prescribed request form  

(1) In the case of notification of purpose of use     Request Form for Notification of Purpose of Use of Personal Information Subject to Disclosure  

(Download PDF file)  

(2) In case of disclosure     Request Form for Disclosure of Personal Information Subject to Disclosure   (Download PDF format)  

(3) In case of correction, addition or deletion, suspension of use, erasure, or suspension of provision to a third party     Request Form for Correction, etc. and Suspension of Use, etc. of Personal Information Subject to Disclosure” (Download PDF format)   (Download PDF format)  

(1) In case of notification of purpose of use  

(2) Documents for identification   Please enclose a copy of one of the following identification documents. (Please enclose only the information on the registered domicile of the applicant in the prefecture where the applicant resides, and enclose all other information in black ink.)   (1) Driver’s license   Passport  

(3) Basic resident register card  

(4) Alien registration card  

(5) Health insurance card   ⑥Other official documents that can verify your identity

3. “Request for Disclosure, etc.” by proxy   If the person making the “Request for Disclosure, etc.” is a proxy, please enclose a copy of the following documents in addition to the documents listed in 2. (Please enclose information on the place of domicile as prefecture only, and enclose all other information in black)  

(1) A copy of family register  

(2) Certificate of health insurance coverage  

(3) Certificate of registered matters  

(4) Other official documents that can confirm the authority of legal representation

4. Fees for “Requests for Disclosure, etc.” and other collection methods   Only in the case of a request for notification of purpose of use or disclosure, the following fee (including the cost of our reply) will be charged per request. Please enclose a postal fixed-sum money order for the following amount when mailing the request documents. (Fee amount: 1,000 yen)

5. Method of Response to “Request for Disclosure, etc.   In principle, we will respond in writing (by sealed envelope) to the address of the individual indicated on the request form.  In principle, the response will be sent in writing (by sealed envelope) to the address of the person indicated in the request. Personal information obtained in response to a “Request for Disclosure, etc.” will be handled only to the extent necessary to respond to the request for disclosure, etc.  In the following cases, the Company will respond to the “Request for Disclosure, etc.”. In the following cases, we may not be able to respond to a “Request for Disclosure, etc.”. In such cases, we will notify you to that effect and the reason. Please be advised that a fee will also be charged in the case of non-disclosure.  

(1) When the identity of the person in question or his/her representative cannot be verified.  

(2) When the prescribed application documents are incomplete  

(iii) When the subject of the request for disclosure, etc. does not fall under the category of “personal information subject to disclosure” (*)  

(iv) When there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party  

(v) If there is a risk of causing significant hindrance to the proper conduct of our business  

(6) When it would violate laws and regulations  

Personal information subject to disclosure is personal information that constitutes a systematic collection of information, and for which we have the authority to respond to all requests for disclosure, correction, addition, or deletion of content, suspension of use, elimination, and suspension of provision to a third party. However, if any of the following a) through d) applies, the information does not fall under the category of personal information subject to disclosure.  

(a) Information that is likely to cause harm to the life, body, or property of the person concerned or a third party if its existence or nonexistence is revealed.  

(b) Information that may encourage or induce illegal or unjust acts by revealing the existence or non-existence of such personal information  

(c) Information that is likely to cause harm to national security, damage the relationship of trust with other countries or international organizations, or cause disadvantages in negotiations with other countries or international organizations, if its existence or non-existence is made public  

(d) Cases in which the prevention, suppression, or investigation of crimes or the maintenance of public safety and order are likely to be disturbed if the existence or nonexistence of the relevant Personal Information is revealed

Privacy Mark

Microtec Corporation is pleased to announce that on October 16, 2019, Microtec, Inc.  Japan Institute for Promotion of Digital Economy and Community  Microtec has been re-certified by the Japan Information Processing Development Corporation (JIPDEC) as a “Privacy Mark” company as of October 16, 2019.

As part of the information protection activities stated in our management policy, we have established a system to take appropriate protection measures for personal information and have been promoting efforts to handle such information accurately and safely.  

For these activities, we received “Privacy Mark” certification from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) in October 2007, and we are now in the process of renewing the certification.  

The Privacy Mark is granted to businesses that comply with the JIS Q 15001 personal information protection management system and handle personal information appropriately.